My carpet 15 yrs old, I have cleaned it myself, & decided after all this time would send it to Love Your Rug - Well just an excellent job, It came back like brand new! Just amazing - & I highly recommend the company!! the rating excellent 5/5 Thanks

Saw the tv commercial , the service was outstanding from the pick-up to the drop off when it was done ,, my 25 year old rug is like it’s new again , will be sure to tell others ,, thsnks ! Love Your Rug ! Sheila ... Toronto

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I felt ripped off. They did a really lousy job on an admittedly difficult to clean, though top quality rug. It was returned, without explanation, still dirty and indeed, damaged further. The rep cold-shouldered me when confronted with evidence of their incompetence. Look elsewhere or get a good vacuum, you'll be better off.

I had three rugs clean and they came back looking brand new. Great work! Thank you!

Great service, great communication and great repair work. I am so impressed!! Thank you!

I thought good service was a thing of the past - until I sent my carpets to Love Your Rug. At the time I had three broken ribs, otherwise useless to the effort, and they couldn't have been more helpful and thoughtful. Now, the carpets are back, looking great and they made it such a pleasant experience while going above and beyond. It was ALL great and I wouldn't hesitate to recommend Love Your Rug. Really. Eleanor J. Toronto

I'd just like to say thanks to the entire Love Your Rug team for doing such a fantastic job. Our wool/silk blend rug had several pet stains on it, and the fact that the rug is a very light silver color made the stains really noticeable. Nothing we tried at home was able to remove the stains. My wife and I both thought that our rug was permanently ruined, and were resigned to buying a new rug. The Love Your Rug team worked their magic on it, and we're absolutely thrilled with the results. It's just like new! Not only are we loving our rug again, but we also are completely impressed with the quality of your company's service. I had thought that our rug was pure silk, but your team identified it as a wool/silk blend - and surprised me by reducing the cleaning price. That type of integrity wins my loyalty forever! The deep-set stains meant that you needed to work longer on our rug, But your technician was able to get the rug looking like new. We are so thankful to your entire team.

I was extremely happy with the way the rugs were cleaned. They were totally refreshed and looked like new. The staff who answered the phones were extremely polite and very helpful. One in particular, Paige, went above and beyond in assisting me. I highly recommend this company.

They called my elderly parents twice with excuses, trying to raise price. First they claimed that carpet was larger than we told them, then they called 2 weeks later claiming that the carpet was hand made. when we told them that we were going to measure the carpet again when they retuned it, they lied and claimed that they didn't tell us that the carpet was larger. I also asked how they determined that the carpet was hand made, they said that a tech made that assessment, i said really, wouldn't it be on the label. After speaking with a Supervisor "Steve"(who lied about the first call and has no Customer service skills) he waved the extra charges. ** The service was good, but i think that they were trying to scam my elderly parents.

I received the rugs today and I really like them, pretty clean, good job, and thanks.

My rug was returned to me today and I just want to let you know that I am very happy with your service and my rug looks much, much better. Thank you!

I decided to try the company after seeing their ad on a billboard along Keele St. My two rugs were picked up by a very friendly chap, Matthew. Both rugs had not been cleaned since I purchased them at least 6 yrs ago. When I got the rugs back they looked beautiful. I was very please with how the rugs turned out.I will be telling my friends about the service.

Thanks Kathy! Great job on the rug - very pleased 🙂

I posted my review on this site last evening about the awful service I have received from this company. I note my review has been removed. Totally unethical. Allow people to see what others have experienced. Furthermore I note another poor review about bleach marks on her rug has also been removed. Your company has removed the negative reviews to make it appear to be an excellent company. This is false advertising. I will be bringing this to the attention of the Consumer Board and the press. Just for the record I still have not received my rug back. Fran Scott.

Our first time using Love Your Rug and definitely won't be our last. It had been 4 years since our wool rug had been cleaned. I saw the cleaning process that Love Your Rug does on CP24. Our rug was picked up and dropped off by a friendly, polite chap named Patrick. The rug came back looking almost brand new. The pile was soft and plush. The colours were bright and the cost was very reasonable. All in all, a great experience. Marty & Irene Shaw Toronto Ont

You guys rock, I just received my rugs..so impressed..I will definitely use you guys in the future..

I gave them a hand made Turkish rug that had been peed on extensively and then stored in a garbage bag for three years. I had little to no hope that they could save the rug. They exceeded my expectations by returning a rug that was as beautiful as the day I bought it. Not only did the bring the rug back to life, they didn't charge me a fortune to clean it. I would highly recommend LYR to anyone with a tricky rug problem.

The staff at LoveYourRug have done a wonderful job cleaning my sisal rugs that I have had for a long time. A good rug cleaning and rug dusting were exactly what they needed to bring the life back into them!

Hi Kathy! My rugs look great! Many thanks,

I saw the ad about love your rug on cp 24 . I decided to give the company a try. I had 4 of my rugs cleaned . Two of the rugs were beige color with a strip of brown and beige these two rugs were very very duty and when I received both of them back they looked so great the rugs both looked like they were brand new. The other two rugs were black and also came out great. I am so happy that I gave the company a try. I also have to say that anyone that I spoke with on the phone was always very polite and professional. I will use definitely use love your rug again in the future . Thanks again Marcia

I saw the ad about love your rug on cp 24 . I decided to give the company a try. I had 4 of my rugs cleaned . Two of the my rugs were beige color with a strip of brown and beige these two rugs were very very duty and when I received both of them back they looked so great the rugs both looked like they were brand new. The other two rugs were black and also came out great. I am so happy that I gave the company a try. I also have to say that anyone that I spoke with on the phone was always very polite and professional. I will use definitely use love your rug again in the future . Thanks again Marcia

I received my area rug back today and I just wanted to say thanks for the great cleaning service. I love how the high-pile/shagginess looks alive again!

Just reaching out to follow up regarding our recent rug cleaning. Firstly, I would like to say how exceptional the service was from pick up, to drop off. We are very happy with how we were treated, and found everyone to be very friendly and accommodating. We are also very happy with how the rug turned out, and, amazed at how you guys were able to get out the tough/large stains. Our compliments to the engineers!

I dropped off the carpet yesterday and as promised I'm getting back to you. You guys did an excellent job, it was like brand new, the colors just popped out. Thank you so much. It was a great experience, from beginning to end. Stay healthy & keep safe!

Received the rugs. Good job. Thanks

I picked up my area rug today which is 10 years old and has never been cleaned. I have to say was very impressed it is like in new condition. As well the service was very reasonably priced.

Ads are misleading. You shouldn’t be saying that you will pick up ANYWHERE in southeastern Ontario, when your service is limited to only a handful of the larger centres. Score is based solely on the fact that I couldn’t use your services, although I tried, based on the TV ad.

Just had a rug returned to me today. The cleaning you did was just great. The whole process was phenomenal and would recommend your company to anyone. Thanks for making this so easy

From beginning to end the service was fantastic and my Persian rug was cleaned perfectly. Highly recommended.

Just wanted to say that your truck was here - the guy was great! Friendly, respectful of space. Thanks again!

I purchased a vintage rug at auction. It looked like it was kept in a barn - so dirty I wasn't sure of the background colour & there were marks I thought wouldn't come out. Love Your Rug brought it back to me looking like a new rug, so much better than I imagined. They were helpful the whole way thru the process. I will definitely use them again and recommend them to others.

I actually thought my rug was a dull grey. I had forgotten how pretty it was. Thank you so much for the excellent service. I really do love my rug now!

Everyone you speak to on the phone is extremely nice and helpful. The pick up and delivery were on time. They do a great job at a very reasonable price. We are really happy with their service. I would recommend them to everyone.Thank you!

Pick-up and delivery were right on time. They replied promptly to any questions I had and did a great job on both the cleaning and repairs to the fringe.

Thank you, it’s so nice to have a clean rug that doesn’t smell like dog pee!

Hi Kathy, Thank you so much for your services, the rugs look amazing after the cleanup. Really appreciate the great service that you provide. You talked with my husband when he picked up the rugs and you mentioned that you offer repair services as well. I have attached few pictures with our broken bar stool, it stays in the basement since was broken... It would be great if there is a solution the fix it, as it hasn't been used too much and the quality of the wood is really good.

The rug was delivered back today and looks absolutely amazing. Many thanks and happy holidays