Love Your Rug Toronto Google Reviews

Great service and they did an awesome job.

Very polite service man and out a lot of effort into the cleaning and explained different options. Very happy. Will use again

My rug looks just amazing....Love Your Rug does such a great job....and, price is very reasonable!

Excellent communications from start to finish. I unfortunately had a pet stain on our area rug and tried to clean it myself. What a mistake, I now know to call the professionals! The area rug came back like new and can’t see any marks left and after being taken care of by these professionals it’s like have a new area rug. Absolutely brilliant colours restored, I can’t say thank you enough for the end result of your work

Wow! I am absolutely impressed by the workmanship! It is so good that my coat looks new! The black leather replacement patches for the elbows and front zipper flap was sewn very well and the leather looks much better than the original fabric that came with the coat. I will definitely use your service again !

My rugs were clean and soft on return They efficiently communicated co cerns and asked input before proceeding. Pick and delivery great.

Stain GODS. I knew it was a risk getting a cream rug while owning a cat and within a month I had a really awful cat urine stain that I tried everything to get rid of only making it worse. Love Your Rug saved my precious rug. Thank you! 5 star result. There was a mishap in communication during the initial cleaning process but Love Your Rug did an amazing job of rectifying the situation (missed emails and calls but it was over the holidays and I was overseas).

You did a wonderful job with my rug. The white areas are white again. Thanks so much. Will use you again.

Great service great overall work..

I’ve used them once before in the past and they did a great job on my carpet. I appreciate the service of pick-up/drop off but seriously, dropping my rug off at 7 am with no warning is ridiculous to me. I was told there would be a delivery today but not at 7 am. The sun isn’t even up and the centre isn’t even opened yet. Would have loved to have been given a time frame of when they’d be here so I could have been prepared and I wouldn’t have been woken up while sick in bed.

My wool rug was gross. They did an amazing job cleaning it, even brush up fluffed the parts that had been flattened by wear. Rug looks amazing, no signs of any of the dirt or previous stains. I wish I took before and after photos!

Repaired my pajar jacket better than new. Absolutely wonderful. No notes. 10/10

I had some rugs that I considered borderline trash. The cleaning was so great, they appeared new. Very pleased.

I had two 3x5 wool rugs that I believed were ruined by cat urine. The carpets were cleaned and are odor free and look great. One rug also had its binding replaced. All work was completed in a timely manner and at a reasonable cost.

My girlfriend got my jacket tailored. Got to meet the owner - Tony. Great guy, genuinely cares about the customers. Went above and beyond to give me a tour of the facility and got to meet the team that worked on her jacket. Amazing work. Looking to come back.

Overall a great experience using Love Your Rug last month. We've never had our rugs professionally cleaned so we chose this company based on the reviews. The service was surprisingly quick! From start to finish, we had our rugs back home in about a week. Pick-up and delivery were very prompt and early. I expected a later time since I've never experienced such early times from other unrelated pick-up and delivery services. It was nice to experience this! We will be using Love Your Rug in the future again.

excellent customer service from beginning to end - we over slept day of pickup, the gentleman doing the pickup was gracious and patient. final price was exactly as provided quote. carpet looks great!

Excellent, quick service. Highly recommended.

Loved the experience. From the email interactions, to being in their actual location, just a pleasant experience overall. Most definitely recommend the folks here.

Anna Marie did an amazing job making 2 straps for my 2 drums. I was using a 2" wide guitar strap for years but I went to her with design and she designed it to be 3.5" wide with a foam supportive stripe in middle of the satin material I provided. She added grommets on each end for added support. The product she made was amazing. Looks great and feels super comfy. Thank you Anna Marie and her lovely assistant Nicole in the front. My drums look amazing becuz of you, look forward to seeing you soon with my next project 😁.

The service was great and didn't cost additional like some other reviews mention. Also, it took 6 days total from pick up to drop off...very fast as far as I'm concerned. The rug looks brand new. I definitely will be using their service again.

Just received our carpet this morning. Thank you for the wonderful job. I will recommend you to anyone that wants their carpet brought back to original softness and colours.

My leather jacket was altered nicely and the owner and his staff went extra mile for me in terms of service.

This was an easy and efficient way to get the job done. The online payment option was fast and home pick up and delivery was all done without any hassles. My rug was returned looking like new. I'm impressed to say the least. I will recommend and use this service again.

I’m so thankful that Love Your Centre was able to restore my vintage pink Chanel tote that was soiled. They were upfront about their cleaning expectations, pricing and their communication was fantastic. I’ll definitely be revisiting for any of my vintage bag needs!

2nd time I've used them they do a quality job and have good service.

Second time I have used this business. Staff always polite and professional. Cost reasonable for service provided. Outcome was amazing- all stains removed- paid a little extra for fiber guard. Area rugs clean, fresh scent. Service included scheduled pick up and delivery. Came to our apartment on 18th floor. Company offered to assist us to roll rugs if needed. Definitely will use again and recommend to friends and family. Victoria

Amazing service, very reasonably priced - anything that you cherish and value - they will work magic in getting the stains out including leather and purses! Amazing work!

Carpets were done perfectly,we were please with the service and would definitely recommend there service. Thank you

Love Your Centre did a fabulous job of altering my shearling coat which now is more fitted and looks great! I am very happy with the results & would recommend their services. Val Reid

Great work from this company at a reasonable price. Efficient pick up and delivery. our living room area rug looks like new ! Thanks!

I have been a client of Babyans over a decade now. The customer service is incredible as is the value of their work. Highly recommend.

We have used Love your Rug before and are very happy with the professional service and their friendly staff.

Great price and service. When arranging pickup of my rug I informed agent that due to a recent surgery, I was unable to roll up the rug for the pickup person, so she arranged for him to do it. Rug was picked up as promised, returned a week later, nice and fresh. Will definitely use this company again.

Great service and my carpet was very clean when it returned to me😁100% satisfaction. Highly recommend!

I have sent out my area rugs for cleaning before, but they have never been returned in such an amazing clean, fresh and beautiful condition. Thank you for an amazing job 💜 ❤️.

The rug that we had picked up by Love Your Rug was quite dirty. It came back looking like new! We were thrilled with the outcome. They picked up and delivered on time and were very pleasant to deal with. We are awaiting a pick up for another area rug and Safia A. has been very professional and pleasant to deal with. I would and do highly recommend this service and company to anyone.

I had a great experience with Love Your Rug. I needed an area rug cleaned and had no idea where to do that, so I searched on Google and found Love Your Rug. The whole process was very easy, smooth and prompt. I just had to fill out the details of my rug online and got a quote. I could also pick the date of the pick up online. I just left my rug outside my door and a Love Your Rug representative came to pick it up and drop off once it was done. Communicating with them through email was also very quick. Since then I've had other people ask me about where I got my rug cleaned and I've always recommend Love Your Rug.

I had my wedding dress clean and preserved. The customer support was exceptional. Kathy and Tony are the best. It took abit if time to get it done but they were honest about the wait time. Overall great service 👍🏽

First time using Love your rug and so pleased with their service. My rug has never been professionally cleaned and it came back looking new again. Everything was done in a timely matter. Very professional. The employees were so friendly and pleasant. Price was also very appealing!

I made the call to Love Your Rug upon referral. Not only was Safia and the staff fabulous to deal with but the job that was done on the rug was a 20 out of 10. Love Your Rug came and picked up the rug and delivered it the next week once the job was done. I could not be any happier with this transaction and the extreme level of customer service I received. I can’t recommend Love Your Rug enough and I will definitely be calling again when in the market for a rug to be cleaned. Thank-you so much folks for a job so very well done.

They have refreshed the colour on a canvas purse and resized a shrunken sweater - Safia was wonderful! All of the work they have done has been professional and excellently done.

This is the second time I have used this companies rug cleaning service and let me tell you, they are great! Richard came on Saturday to clean my carpets in my new house and he was awesome. If anyone needs any in house carpet cleaning please call or request Richard!

Loveyourrug (Love Your Rug) is an amazing cleaning company. My rug came back as if I just purchased it!!! The driver was very friendly and the staff took excellent care of my rug. Thank you Safia for your kind attention, your friendly manner, as well as letting me know your great rates!!! Everyone should give loveyourrug a chance to prove themselves. They are the best. Thanks again. Debbie

This was the best cleaning service we could have chosen for our carpet. My mom was so satisfied with their pick up and drop off process along with how clean the carpet was when they brought it back. They were so proactive and responsive. Got the job done so quickly.

Best website and best all type cleaning and repairs and what not .👍👍

Excellent service free pick up and delivery

We are very pleased with the results on three high-traffic area rugs. Each one looks like new. We will have all our rugs cleaned by Love Your Rug from now on.

Had 2 beautiful intricate belts that needed shortening. A few other companies said it wasn’t possible due to the metal jewelry on it. Michael did an excellent job. They looks like they are new Great job on my shoes as well. Wanted an expensive watch band repaired as well, but they were honest enough to say it wasn’t worth the cost

Very pleased with the cleaning of my area rug. Would definitely use them again.

I used this company's service to clean my synthetic 5" x 7" rug. Rug was very dirty and over 12 yrs. old, with pet stains. Got it back today and it looks practically brand new. I dealt with Safia, who was friendly and efficient; she clearly explained what was involved. Delivery staff were friendly and cheerful, great to deal with. Delivery time was as promised. I highly recommend this company! It appears to take pride in its work and reputation. Great experience!

Used this company to help restore a designer bag that had a bottle of acid spill in it. The work was unbelievable. I am speechless. I have gone back for another 'accident' on some items of clothing. The service reps are very friendly and professional. I will continue to use this company and refer them to all my family and friends

I used this service for the first time on an area rug and I'm very impressed. The rug looks beautiful and it was sent back in only a week. All the correspondence has been thorough and friendly. Thanks Safia!

We had a hand woven persisan rug and they did a great job!!

My husband wanted to throw our rug out, having a cat and a dog really took a toll on our rug. It was an expensive rug, so I thought let’s try to have it cleaned professionally. Love Your Rug (Centre) did an amazing job cleaning our rug! It looked brand new! So glad I used this company, and I will again, the next time my carpet needs to be refreshed. So happy with the free pickup and drop off, and how kind their delivery personnel were. I would highly recommend them!

A very professional Service , they picked up my Carpets in time , all the PET Stains were removed and the Odor was gone. I will use their service for many more years to come , thank you

Did not know about them at all. Found out thru the flyer. I am in Hamilton, so was not sure how it will all work out, given that their facilities are in Toronto. Well, Safia picked up the carpet just on time slot scheduled. In about a week time, Safia brought it back and the cleaning was superb: I think the carpet colors were better and brighter than the original ones! Highly, highly recommend and from now on am going to use only them for all our cleaning needs.

Friendly staff and efficient service. They picked up and delivered within the time frame they promised and were courteous during the process. I would happily recommend this company and will use them again as they were a pleasure to deal with Margaret Healy

I was visiting at my friends and spilled wine on my friends rug. This company picked up the rug, did something called a deep stain removal and voila wine stain gone. Highly recommend.

Super great service. Picked up my dirty rugs and delivered them back super clean. Manny is a great driver!

I was pleasantly surprised at the results achieved at cleaning a tough stain on my sisal area rug! Bravo! Plus, I so appreciated the service and communications from Safia to keep me posted along the way. They even text messaged me to forewarn / remind of pick up and return. All around a business I would recommend and frequent again for care and repair needs.

Fantastic experience, they are super efficient, and my rugs were cleaned better than I had hoped for. Very easy, one call, they picked up and delivered, notified me so I knew they were on their way. I will definitely use them again

This company can clean almost anything—a great place to take your designer leather bag for repair.

Very impressive service and workmanship! Would hire again for sure!

Got a rug cleaned here in Nov 2021. They were fantastic to deal with. Picked up the rug from Downtown Toronto, and returned it after it was cleaned. Came back like new. Would definitely recommend.

Great service. Rugs always come back clean and shiny looking.

Richard was great. He set expectations on what could be achieved at the outset and then got to work. Everything was sorted with minimum fuss and in under 30 minutes. I highly recommend using Love Your Rug!

I requested a rug to be picked up for cleaning. Safia helped me and she was great! Truck will pick up in two days 🙂

Excellent service from Safia and rug returned as new. Highly recommend this company

Love Your Rug was a pleasure to work with. It was a great experience from start to finish - all staff, including Safia, were very friendly and helpful.

Sheepskin carpet cleaning is not offered at all places; it is specialized. I trust my antique carpets to a specific place, but had no where to clean my sheepskin rugs. I had the luck of being advised to approach this company and they did an excellent job. These rugs are more common in Australia and elsewhere and there are many more providers for cleaning and maintenance there, so I expect a certain quality upon return. I was not disappointed with this company here. I will continue to use their services. Absolutely worth investigating. And while it usually needs no mention, because customer service should be exactly that, speaking with Safia was easy, clear and efficient. Everything I appreciate. Genuinely endorse this place for sheepskin cleaning and revitalizing. I cannot wait to get my rugs back. And thanks for making it a quick conservation. So appreciated.

Have them clean my rug annually and recently had my furniture n ducts cleaned by them - very good job

Fast friendly and great service thanks!

Safia at Love Your Rug has been such a pleasure to work with. I will be using this company for all of my rug cleaning needs from here on out. The service is fantastic and the results are wonderful!

They cleaned our wool area rug to our complete satisfaction. I was concerned that it was wool and didn't want any shrinkage and it came back absolutely perfect. The delivery driver helped us take the plastic off and check it on delivery. Overall the service was excellent. Having second rug cleaned this week with help from Safia to arrange pick up, etc.

They were pleasant to deal with, accommodating, on time, promised & delivered rush service & the result was excellent. Based on our first experience; which this was, we would highly recommend them.

My rug looks so amazing!!!. Thank you Safia and the rest of the team for making my rug look brand new. I’m definitely going to recommend this service to everyone I know.

My rugs look fantastic, Safia and the rest of the team were extremely helpful with the whole process. Everything went smooth, my rugs look brand new and they delivered my rugs back to me in one week as promised. Thanks guys I’ll be recommending this service to my family & friends.

My first impression with Love Your Rug was that everyone I dealt with was really cheerful and friendly - EVERY SINGLE ONE. Safia and the team all seemed truly pleased to be talking to me about my rug cleaning! The men they have for pick up and delivery service are very polite and so respectful!! We are so happy with the cleaning service. Our rugs look great! The attention to detail is meticulous and they are always going above and beyond to keep their customers happy. To say I’m satisfied with Love Your Rug is an understatement! I will continue to use them whenever I need excellent and quality service! Definitely recommending them to everyone I know!

Customer service - A1!! Cleaning service - AMAZING!! I cant begin to explain how excellent the service provided to me was. The Love Your Rug team did an excellent job on my rugs. My rugs are so clean that they look brand new!! The team was very friendly, professional, thorough....and best of all they kept me updated through out! I am very impressed with their professionalism and overall work. The friendly service is outstanding, they were able to work around my schedule, even with a short notice and had my rugs delivered right to my front door within a week!!! The cost was reasonable and we have no reason to look elsewhere for our carpet cleaning service. They really are the best!! Big thanks to Safia and the rest of the team!! I will always recommend them to my family and friends, keep up the great work guys!!

Great service from start to finish. The staff were professional and very helpful. Pick up and delivery was great and the two carpets look great. This was a first time for me but I will be using this service again.

I have been a very satisfied customer overall and I have been coming back for their services! Great work and the great convince of pick up and drop off services. Safia thank you.

Excellent service and so easy! I really like that they come pick up the rug and return it when it’s completed. It really can’t get any easier than this. Safia was super helpful! Definitely recommend to family and friends. Great service!

Great customer service. My rug looks awesome

I brought in two rugs that needed cleaning the staff there are extremely helpful and professional. The rugs were returned to me in a timely manner. I was very pleased with the service I received. The transaction went as smooth as possible. I Have recommended their service to multiple friends and family and will definitely use Love your rug again.

I was very happy with their service from beg to end. The staff was professional and my carpets are SUPER CLEAN🤩Thank you

Excellent cleaning and service. I was moving and they agreed to pick up the rug from my old house and deliver it to the new house.

Love your rug is a fantastic way to keep your home tidy and clean. They picked up my large area rug, cleaned it perfectly and dropped it back in a week. I highly recommend love your rug ! Here is my cute puppy on the rug as evidence!

I had a great experience with this cleaning company. The staff was very pleasant and professional to deal with. I gave the wrong rug size by accident for two of my rugs and they still honoured the price quote they gave on the phone even though the rugs were larger in size when they received them. I had used this cleaning company before and they do a great job at deep cleaning the rugs and I like that they hang them to dry which ensures that the rugs are completely dry and odour free when they return them to customers. Excellent service and worth your money.

Love Your Rug is amazing!! I had a professional experience with them. Pickup/dropoff was very quick and easy and the rug turned out beautifully. They were even able to remove a deep pet stain!

This was my first time using a carpet cleaning company. My rug was picked up within 24 hours and returned to me in a week. It looks good as new and I couldn't be happier. I can't say enough good things about this company. The staff was great to deal with and they exceeded my expectations. Thank You!!

Love love love! My living room rug looks like new and I didn't think it was possible, since it had chalk marks, food stains and all kinds of stuff. Impossible not to get it dirty with little kids. I highly recommend this company and only will use them going forward.

Stellar customer service (great communication and delivery/pick-up service). Thank you for rejuvenating my rug and removing the stubborn pet stains…just like new again!

Great customer service! Their pricing makes sense... Alot cheaper to cleaner than to replace. We have used them a couple times now and they pick up and deliver... And notify you exactly when this will happen. Great experience both times!

Wow my wool white area rug is so clean and bright white again. Very professional business and the results are fabulous. Thanks

Took my winter coat to have a zipper replaced. They did a great job on the zipper, but my coat came back stinking of ciggarettes. Edit: I appreciate the response, thank you.

We had forgotten how vibrant the colors of our rugs were with all of the cat hair in them over the past decade. Thanks to Love Your Rugs we have rugs that look and feel new again. Great!

I was very pleased with the careful attention Love Your Rug paid to my rug. I also appreciated their suggestion to mend some areas that were worn and the rug had never looked better when I picked it up.

Very good service

This is the second time I have used this company. They pick up your rug and deliver it. They do a wonderful job and there price is right.

I gave them a rug that was going to go into the garbage. It came out brand new! Excellent service, great price, very professional!

Professional and thorough. After completing the online form, I was contacted to arrange a pickup for my rug. They cleaned my rug and returned it withing days. Great job Love Your Rug! I highly recommend and will be using their services again!

This is really a 5 star business there service is 5 star, my rug came back brand new. I didn’t doubt it but didn’t think it would look brand new. Will send rest of rugs after new year.

I will now use this company for all my area rug cleaning. Such a great price, great service and fantastic job. Pick up and drop off was prompt. Rush order completed on time. Communication excellent.

Good customer service,decently priced. We were happy with the results.

Recommendation! Convenience, reliable and professional service. Affordable. Cleaned 2 Persian Rugs with no damage.

They were amazing from pick up to drop off! Also my rug is clean and smells great... Very happy customer.

Great place

This is a great service to use, especially if you don’t have a car. The communication is great, and they pickup and drop off your rug. Would highly recommend this service for carpet cleaning !

Absolutely amazing job they look fantastic. Delivery and set up was great really appreciate the help as husband recovering from surgery. I would highly recommend you to all our family and friends. Thanks for a great job

Wow. I am so pleasantly surprise by the amazing A to Z service I got! Seamless process from pick up to drop off of my outdoor rug. The rug was quite dirty and came back spotless. Email and phone communication was excellent. I will definitely use their service again!!

Rug came out showroom ready. Fair pricing and great customer service.

Our rug cleaning experience was awesome..we will definitely use Love Your Rug again.

Excellent service. Thank you Love Your Rug team.

So happy with my super clean rug! It looks brand new. I also love how they pick it up and return it. Stress free and amazing results.

Great service , all the staff is very friendly and professional . I took my wedding dress to get some alterations by Ana María and she was just wonderful , she made me feel like a million dollars by her kind words . There is a lady who also takes care of the wedding dresses and she’s also wonderful . I recommend them 100%

I can recommend this rug cleaning company with pleasure. My area rug had pet stains, dirty traffic paths and water marks. I was afraid it would not be salvageable but they listened to my concerns, and promised to keep me informed if there were any problems. They did recommend an extra step to remove the pet odors and I agreed as the pricing was fair. The rug was was returned quickly, wrapped, and as good as new. I would use this company again without hesitation.

Rug being picked up in 1 week. Will keep you posted

Excellent cleaning. Expensive however.

After seeing their billboards across the city, I decided to get my rug cleaned. It couldn’t have gone more smoothly. A wonderful gentleman came and picked it up. They did an amazing job and dropped it right off at the house. And they are very reasonably priced. Cheaper than dry cleaners and you don’t have to drag the thing. Amazing service!

Great staff, rug cleaning excellent. Communication poor. Was told 3 weeks was actually 7. Called several times. Was told I would get a call back. Didn't happen. Got worried they lost the rug. Tracking item seems to be the issue. Fix that and its 2 thumbs up but for now a 3 star. UPDATE, October 7,2021. Sent the rug back a second time. Wow what a difference! Rug cleaning and staff still excellent but communication and return time now exceeds other businesses. Love your rug, I now love your service more. Well done!

One of the best rug services you can get, I called them because I needed to clean 4 different sized rugs. I was surprised by the service they provided, so precise, so professional, they provide you with a link so you can follow the detailed cleaning process step by step. They pick it up for you and clean, fix or restore your rugs, they also deliver it back to you rolled and wrapped very professionally done.The results actually acceded my expectations, I enjoyed the service and I really recommend this company to take care of your precious items.

I had two severely stained (older, incontinent dog) area rugs cleaned. They now look brand new and smell wonderful.

I was searching online for a carpet cleaner to have runners and and area rug cleaner and repaired. I delivered the rugs to their location rather than wait for a pickup. I was extremely satisfied with the quality of the cleaning, the repair to my area rug. I found the price for the cleaning and repair to be very reasonable. I would highly recommend this company.

When our cottage flooded this summer, our large, very old area rug did not fare well. After drying it as well as we could, it was dirty and still very smelly. Bringing it home in my car, I spoke with someone at Love your Rug, and dropped it off directly. I was treated very well from the start. My rug was carried in, measured, and a fair price given. I asked for it to be delivered to my home. It was delivered promptly, as promised, with emails informing me as to timing. It was a pleasure to unroll my fresh-smelling, clean soft rug. Service and cleaning was great, start to finish!

Absolutely wonderful.pickup and delivery and so reasonably priced!

Had an issue with the customer service and handling but Tony came through to make it right. That's attentive to clients concerns. I was done but now I think I have been won over.

Great customer service with pick up and drop facility. My 2 Rugs are nicely cleaned and met my expectation.

Love Your Carpet did a fantastic job. Easy to deal with on-line & phone. Carpet came back like new. Will definitely use them again. Tip: cleaning your carpet in the driveway with a pressure washer, like the guy on YouTube, is a REALLY BAD IDEA!!

I had an old persian rug with pet stains I thought I would have to throw it out I paid a little extra however they were able to remove the stain and the rug is soft again. There is an extra service for rug dying to make the rugs look new again which I might use in the future. I would use this cleaning service again.

Great experience with Love Your Rug. I had an emergency (friend's rug staining disaster) and they removed the stains and then painstaking re-coloured the effected sections fibre by fibre. It was a lot of work snd cost a fair bit, but was done perfectly when that was the only acceptable result. Highly recommend.

Amazing service, booked online, got a call to confirm, guy came early morning took the rug, after 5 day got a call regarding payment and delivery, next day morning got the delivery. This how straight and easy is to avail their service. Highly recommend for anyone who wants hassle free service. Might feel a little expensive, but all I can say is you get what you pay for.

Great & friendly, customer service! Kathy & Odie were professional & personable! Well done 💯

Fast and convenient. Had my rugs delivered back to me in exactly 1 week.

Convenient, easy to use service and kept me posted on delivery status and everything.

UPDATE: After being contacted by phone by a customer service representative, I've decided to up the rating to 4 stars solely because of the excellent support provided by the individual. Made special arrangements for pick-up and delivery. Upon pick-up, luckily my husband was home because they did not come prepared. Delivery was supposed to be at a different address (part of instructions provided upon placing the order over the phone) however if I did not call them, they would have delivered it to the wrong address. All I got in return was "oh yes I'm seeing a note here should I update the address?" Seriously?! Why would you NOT check your notes?? Finally after speaking with them MULTIPLE times and confirming that I wanted the rug to be brought inside upon delivery, the driver leaves it on the porch. FOLLOWING INSTRUCTIONS AND COMMUNICATION WITH DRIVERS NEEDS TO BE IMPROVED.

Fantastic service and great people to deal with . Totally happy !!

Recently moved into a home and wanted to have 2 large rugs & 3 small rugs cleaned... after seeing the ads on local TV over and over I knew right away to contact Love You Rug. I was not disappointed... they arranged pick up at our house which was out of town, great friendly service by their driver who tagged each item to link it to our address. When we got the rugs back you can tell the big difference from before to after! Clean, smooth and brand new feel to them. Tony and his team are great - very impressed with the quality! Well done... Love Your Rug is a goto spot for any needs! Thank you all!

Always professional and great prices with pickup and drop off included.

Just wanted to say thank you to Kathy and everyone at Love Your Rug. They did a fantastic job on cleaning my carpet. They were professional from start to finish, I would recommend their services.

Always use them. thay are great people who take good care of your products .

Amazing job my rug came back so beautiful 😍.

Excellent service.

Great job guys, my rugs and blinds look brand new again

Awesome service. The people at the counter were very nice and professional. They're service is way above par and definitely did their best to get all the stains out of my carpets. I am more than satisfied with their service. And the guys in the back looked like they were enjoying their work, that says a lot. Definitely my go to guys from now on!

We called for a stained rug from an accident of late night milk and cereal. Customer Setvice quickly arranged a pick up of our rug in Orangeville following all covid protocols. A few days later the rug was ready for delivery back to our home. SERVICE and QUALITY is seamless! Thank you Love your Rug!!!

As the previous President of the Black Angus Steakhouse located in Etobicoke from 1964. I would like to compliment Tony Kantzavelos, the owner for always looking after all my referrals. His bespoke service and care is unique in today’s business world. Thank you Tony.

I had two area rugs cleaned and scotch guarded, one with a repair. Carpets were returned like new . staff helpful and professional. definitely 5 out of 5 for this rug cleaning company.

After a little hiccup which was addressed in a timely manner by Kathy and owner Tony, all was made right. I would recommend the service. Great delivery by Moni, extremely courteous! Yes they ❤️ your rug!

Good service nice staff very good work

Great service. But longer turn around than I expected. (7days)

I had a terrible tear in an expensive leather jacket. They repaired it so that now you really have to look hard to see that there was any damage. I appreciated having the jacket picked up and returned. The whole process was handled professionally and was all that i hoped it would be.

Great service at great prices. We met the owner Tony who was full of so much knowledge and wisdom. Keep it up guys !!!

So happy with the results! I highly recommend!

Unbelievable Job !! We had 3 area carpets done and Love Your Rug did not disappoint us !! Fantastic Job !! Thank you

We were getting ready to throw out our 5 x 7 area rug due to dog urine stains and came across an add from Love Your Rug so we thought we would let them try to clean it but had no high expectations. The end result was unbelievable. The rug looks like brand new again and they offered free pick-up & delivery. We will definitely use them again for any future rug cleaning.

Without a doubt, one of the best customer service experiences I've had. From start - email inquiry - to finish - restored vintage shearling coat. Anna and Kate in customer service were an absolute delight. Friendly, accommodating and kind. And Tony...great work. I was going to toss my husband's vintage ankle length shearling coat. It was finished. He loves this coat so much, I decided to give it a second chance. Super glad I did. The coat looks amazing and he was so surprised for Christmas. Thank you all so much.You certainly made this the best Christmas for us. Highly recommend you.

Great experience! The customer service was exceptional. My rug came back as good as new.

Got three rugs picked up, cleaned, and delivered. Two of the rugs had bad stains (that another popular rug cleaner in the city couldn't get out) that we thought wouldn't come out, but customer service called us to discuss and for an extra fee did extra stain removal treatment. The two stained rugs are now good as new and we couldn't be happier. The service isn't cheap, but we definitely feel that the quality and service was worth it. Coupled with pick up and drop off, using them again would be a no brainer.

Great value for the service. I would highly recommend to a friend or family member

Incredible job and the service is second-to-none highly recommend!

Why throw out your favourite damaged coat or purse when it can be restored to almost new condition? The staff here are magical! They can tackle any request. They did an amazing job for me! Thanks Tony and Anna Maria, you are the best! 🤗

I fully recommend this company . They are very reasonably priced, very reliable. Both Kathy and Jenny are great with customer service. My hand knotted Persian rug came back looking brand new. I am very happy with the job and aim to use Love Your Rug Cleaning for future needs.

From my first phone call to delivery, I'm very impressed with this company. My rugs look better than new. Thank you!

A bit more than I expected to pay BUT great result and mostly convenient service. Pick up showed up 5 hours outside of agreed upon window. Otherwise a smooth process and great result

Had a wonderful experience would recommend this place to anyone. Anna Maria and her staff where of the utmost courtesy, knowledgeable and very friendly

I highly recommend this company. They did an amazing job on my wool rug. My rug was picked up by a pleasant young man and was delivered back to me within the time promised.

Luv your Rug did an amazing Job! From the staff to the cleaning of my carpets, Hats off ….. Thank you . (CLYDE)

We have 2 rugs that we have had cleaned by other companies in the past. I chose to have Love your Rug take care of them this time in part because they would do contactless pick up and drop off. Our rugs returned today and they look amazing.we even had small stains and marks that had never been removed in the past and we just leaned to live with them, not this time. It’s like having new rugs. We will definitely use them again for our rugs but also any other service we need that they provide. Great job, friendly professional staff from answering the phones to delivery, great team and impeccable service.

I was delighted to find out that Love Your Rug would deliver to my home in London. The pink area rug from my mom's apartment had nicotine stains and needed some taping on the edges. It's beautiful and I would highly recommend them!

They cleaned both my rugs but it was returned after the cleaning with some damages to the border and edges of both my rugs. I called the company with my complaint and they promptly made arrangements to have the rugs picked up for repairs to the damaged areas, which was very impressive. I got my rugs back two days ago after 2 weeks and I must say they did an excellent job of repairing the damage areas, I can't even tell where the damage was. Thank you so much Love you rug for doing such a great job, I will definitely recommend your company for a job well done. Bibi.M. Scarborough

This company does exactly what they say they are going to do, on time and at a reasonable price. A+

Wow! I brought in four very dirty, badly stained WHITE dining room chairs with little to no hope of them being salvageable. To my amazement, they were. They look like new now ! Can't thank you enough.

Great company & customer service. Sent in a handmade rug and it can back sparkling & better than when I bought it from the Wayfair 3 years ago!! Highly recommended!

The quality of the rug cleaning is phenomenal! I am thoroughly impressed as an old rug looks and feels brand new again. Also I am please with the price and feel it was fair. It did need to make multiple calls to get the rugs picked up and delivered. I called 4 times in total even after using the online form to place and order and receiving a response via email. Be prepared to call so coordinate pick up and drop off or else nothing will happen. It took two people and a manager to get my order initiated for some reason. I got the sense that their systems or back office processes were not effective. That said the end product is spectacular.

Quick professional service, with free shipping!!!!

Great service

Thank you Love your Rug! We we're given a 40+ year old wool rug and you made it look new again! Easy pick up and drop off in Angus , VERY affordable price and your customer service is the best (Odie )

A little kid coloured all over my white rug. I contacted these guys, dropped my rug off and was explained the process in detail. Very professional and excellent service. I picked up my rug today and it looks better then it did when I first bought it. These guys are great and I will be using their other suite of services in the future! 1 year later: I got my rug cleaned again from these guys and it was done thoroughly and the customer service was amazing!!! This is one of those businesses that you utilize for the rest of your life. Their service during Covid-19 has been exceptional. You really can’t go wrong with these guys.

Their rug cleaning is impressive, quick and excellent. Highly recommend.

Got my living room rug cleaned. It is almost 4 years old I have 3 kids and 2 dogs so it was definitely in need of a clean. I couldn’t believe how great it was. It was like a new rug! This was done during this pandemic and they were very professional and kept to physical distancing with porch pick up and drop off. Will definitely use them again .

Our carpet is 100% hand woven wool, so you could imagine the use of it over a year. It was so bad that I spent almost 2 hours trying to manually pull the extra lint off of it and spot clean But no luck . My bf found these guys online and not only did they provide a pick up and drop off option but when I saw my rug I couldn’t believe they were able to pull this off !!! My rug looks brand new !! Would 100% be Calling them again when the time comes. Thanks again !!!

I highly recommend this company for all the things you love! I was very impressed with their customer service, knowledgeable staff and reasonable prices.

I was very happy with how my six rugs looked after having them cleaned. Delivery and pickup of the rugs was on-time and professional. Their customer service was excellent and I would happily recommend their services.

Love the friendly and courteous staff and the professionalism was great! They really know their stuff, I learned a lot about my carpets. Love the fact that they come pickup and deliver the rugs, they even helped me put them back down on my floors! Highly recommend them to anyone!

Great service and they always do an awesome job cleaning my rugs.

Very quick and convenient! They picked up, and delivered my dress with no hassle. Best thing is they got all the sand stains off my destination wedding dress. Would definitely recommend.

Love the job they did in getting a dog urine stain out of our wool and bamboo silk carpet, especially after I made it worse by using our steam cleaner on it. I was told upfront that if it didn't come out with the standard cleaning their stain experts would do their magic on it. I was prepared to pay for that extra work but it wasn't necessary. I highly recommend Love Your Rug Cleaning.

Great courteous service.

I can't believe how clean my rug is now. It looks brand new. And excellent service.

Had my 10 year old 8x10’ area rug picked up, cleaned, and delivered from my downtown condo for around $150 including tax. It was seamless service and my rug looks great. Highly recommend. More details below. I used their instant quote feature on the website which quoted $150 + $50 if I wanted them to pick up. I didn’t respond and continued to shop around and they emailed me about a week later offering free pick up/delivery. So I said yes and they called me to arrange. We arranged a early morning pickup (7am, conveniently before I left for work), the guy came up to my unit and carried out my rug (they asked me to have it rolled). A week later they arranged to have it returned, also at 7am. They carried it up and I paid with my credit card. I cut the plastic open to look at the rug and it looks great. Previously it was filled with dirt, stains, and was gross. Now it’s clean and fluffed again. It doesn’t look brand new but it looks really good again. I’m quite happy.

I snuggled my rug after it came back, that's how awesome it was.

Really impressed with the service. We were going to throw out our $900 wool knitted rug because it was so filthy with dust in the cracks. We had tried everything to clean it. Love Your Rug picked it up and dropped it back clean within 7 days! We were so impressed. Will definitely use them again!

Outstanding service! Picked up and delivered our family heirloom Persian rug. I don't know how they did it but the colours were renewed and the small repairs they did were impeccable. Very reasonable for the quality and amount of work they put into our very beloved rug. It hasn't looked this good in years!

Great team and great service. Love your rug has cleaned 4 badly stained rugs for us and they look like new each time. From pick-up to delivery, my wife and I highly recommend love your rug!

My carpet looks like new again! Excellent service, so easy! Daniel picked up and dropped off, called me before, carried the rug upstairs for me, very pleasant. My carpet came back looking like new again! Absolutely worth the money! Great job, very happy, thank you!

Soon to be bride, was referred to this establishment by my bridal store. The alterations to my maid of honor, bridesmaids dresses and mother of the bride's dress are all being done here. Friendly staff, im sure they will do a wonderful job with all the alterations.

Best in town.

Had two rugs that were well used by preschoolers and had been cleaned by other companies. Love your rug did an amazing job and brought life to two 12 year old rugs. We can hold off purchasing new rugs for at least another two years. Love that they picked up and dropped off too! Great job!

Fast pickup and great service and very reasonable pricing.

Brilliant service, lovely people, great prices!

Went in with a zipper problem. I was attended to right away by Yasim. She was very professional and took the time to understand the issue, addressed it right away and I was done in no time. I very strongly recommend this place for all services that they offer.

I sent 3 rugs out to be cleaned. All were done exceptionally well. The young man that delivered them back kindly carried the larger of the 3 up to my unit. VERY VERY happy with their service.

Amazing place of business. Dropped off my rug to be cleaned. I was so impressed with the place, and after talking to the owner I drove back home to pick up a leather jacket that needed cleaning and coloring in purple.

Have a rug that’s been in my family for years, was so upset that we had a large stain on it after a get together. I contacted love your rug and spoke to tony he was so great to deal with. Very helpful ! They were able to get the stain out and looks better than before. Can’t reccomend them enough. Thank you!

We had a very hard blood stain to get out and the team came out a removed it... looks like nothing ever happened!... took the time to drive in a snow storm to come by. Amazing ... totally recommend!!

Love your Rug was recommended by a friend and they definitely did not disappoint. Rug came back looking like new. Amazing customer service!

friendly, fast service, good work

Excellent cleaning work done on my 2 synthetics rugs. Excellent customer service! My rugs are clean and look close to new. The price is fair!

Our area rugs got damaged in a basement flood. I called Love Your Rug for help. They picked up the rugs and returned them as good as new. The service was very convenient and reasonably priced. The Love Your Rug customer service team was outstanding! I would highly recommend them to anyone who needs area rug cleaning. The team is professional, conscientious and friendly.

I have a 100% viscose rug and had spilled a pink drink on it about a year ago which had discoloured and matted the rug in that spot. After reading up on viscose rugs and finding out that it is a very delicate material that often discolours even if water is spilled on it, i was so discouraged and disappointed that my area rug will never look great again. I searched on google and found LoveYourRug. I read the reviews and read up on their services, etc and decided to call and schedule a pick up (as i live in Oshawa). They have a specific day that they are in the Oshawa area (a 3 hour window) which worked out perfectly with my work schedule. The driver called about 30 minutes before he arrived on the pick up day and on drop off day (at the top of the 3 hour window for both pick up and drop off), which was great! I received a call from a representative when they received and assessed my area rug and the lady explained that the spot with the stain will not go back to it's original state but, that they will try their best to restore the fluffiness. I was okay with this as i knew it had been like that for a while and it seemed next to impossible to restore. I received my area rug today and to my surprise and delight, it looked pretty close to brand new! I am so happy that LoveYourRug was able to clean and restore my area rug within 2 weeks (I originally was told it may take 3-5 weeks). I would absolutely recommend their services to anyone and i will definitely be using their services in the future!

Love Your Rug closes at 4:00 pm on Saturdays and we started at 3:00 pm from downtown. All roads towards west had traffic congestion, it was impossible to make it by 4:00. We called and requested - Kathy was nice on phone, they stayed open and took our rug. It felt like working with real human beings, Kathy and Tony were great and we had an awesome chat. We felt they are trust worthy and reliable.

Thank you so very much to Jared and team!! I thought our rugs were beyond repair from dog damage (chewed edges and urine) and an enormous amount of sand from living in the Middle East for many years. I decided to spend a little bit of money to see if these expensive carpets could be saved and I have to say that Love Your Rug totally surpassed my expectations, from cleaning and repairing through to AMAZING customer service. Thank you again so very, very much!

I visited their website to request a quote to clean my synthetic (shag?) area rug and was contacted via email in under an hour by Kathy. There was some back and forth communication and all of her responses were very prompt. I needed the rug cleaned and I was in a rush. On Monday early morning as soon as I said "let's proceed, come by and pick up", the driver came in his truck in about under hour. I was going to give my wife a heads up but the driver showed up before I can even tell her what was going on. Since I needed the cleaned, the arrangement was that if it dried on time, they would deliver it otherwise I go and pick it up. I received a call later that week information me that the rug was ready, however the rug finished drying right after the delivery truck left. The person on the phone said that I can come pick up, but they also have a driver or someone who lived in my area and was willing to deliver it to my house when he finished work. I went with the ladder option. I got home, I saw the rug wrapped in plastic. I unrolled it and it looked amazing!!! It actually looked and felt almost brand new. There were parts of the rug that felt flat from all the foot traffic before I gave it to them. It came back soft and "fluffy" again! I only called two places for a quote. To ME I thought it was a little pricey to have a rug cleaned, but without knowing how much other places charge, I cannot tell whether their prices are average, below or higher. Regardless, I'm really happy with the end result. Thank you to Kathy and everyone at Love Your Rug!!!

Our cat had torn into the structure of a much beloved (and expensive !) rug. I thought it was doomed. I contacted loveyourrug.ca with a picture. Kathy got back to me right away with an estimate which was very reasonable. They picked up my rug at my door, took it in, and actually did the repair for less than the estimate! My rug was back at my door only two weeks after I agreed to the work, and the repair is seamless. I would not hesitate to use their service again or to recommend them to anyone who thinks their rugs are beyond repair!

Great dedicated employees and owners were amazing and helpful. Service and quality 👌

Great service

Great service and rug looks brand new!

I want to thank all our customers for helping us attain our goals the past year. We want to take a moment and wish all of you happy holidays and a healthy and prosperous 2016 Tony Kantzavelos President

I was looking for a wedding gown preservation kit and found this cleaning service online. I came to their Etobicoke location and I was thrilled with my experience. I spoke to 3 of their staff members while there and they were all so friendly and helpful! Just a positive atmosphere all around. I will definitely be coming back and would recommend them.

Definitely an A+ service. Had a white polyester high pile rug be cleaned by this business after a year of abuse in a high traffic area of my house and it came back looking brand new. The pick up and drop off service is great too and they show up exactly when they say. It only took 1 week for the rug to come back to me. Will definitely use them again in the future.

Excellent service received today from loveyourrugs! Superb customer service combined with exceptionally speedy cleaning - I highly recommend Tony and his team. Thank you for a job really well done.

Love Your Rug did a fabulous job cleaning our rug. It looks brand new! I will definitely use them in the future.

I have cleaned my area rugs with Love Your Rug 3 times now and I couldn't be happier. I have a dog (Doberman) at home and he has small hairs that get stuck in all my rugs. I was surprised to find out that Love Your Rug was able to remove most of the dog hair from my area rugs. My dog also makes my rugs smell fairly bad and Love Your Rug really does a great job with making the rugs smell really nice and fresh, something my other rug cleaner couldn't do. I would recommend Love Your rug to anyone looking for professional rug cleaning at a reasonable price and done on time.

When i had my carpets cleaned last year I noticed some remaining stains on one main carpet. I contacted Love Your Rug and Kathy responded immediately and offered to redo the cleaning immediately. Since they were for seasonal use and i had to use them immediately i could not do that. Kathy said " go ahead, use them this season and we will clean all them (all 8 pieces) next fall"! No questions asked, no hesitation, just great service. I though this was very generous. This fall I contacted Kathy and sent the carpets for cleaning. They came back two weeks early in perfect condition. No charge. This is was GREAT CUSTOMER SERVICE is all about! Great PR Kathy. A very happy customer.

I got one of my rugs done last week and these people were amazing! I have told many friends about you and highly recommend you

Thank you so much! So happy with the service.

My rug looks great such great customer service loved the pick up and delivery thank you TLC!!! 🙂

Thanks for all the extra care and making a customer feel appreciated. Never thought the wine stains were coming out of my rug but you guys work miracles

Thank you so much for taking special care of my rug! It has never looked better. Staff is very friendly, overall amazing experience

My rug had mould and thanks to the people at love your rug it's now sanitized and smelling great thank you so much team at love your rug.

Friendly and fast! I had a large stain on my rug and was unable to get it out, I've tried everything and only managed to lighten it. Finally decided to take it to love your rug and they had it looking brand new.

Great work with my rugs , Thanks TLC

I had an absolutely incredible experience with love your rug. The service was great, and my area rug looks like brand new. Definitely bringing more items back in the future! Great job Love Your Rug:)

I have a dog that urinates on my rug all the time. I had my rug cleaned at with u guys and it was great. Thank you.

Exceptional service. Well organized and very professional. The work was completed above standards and I won't hesitate to tell family and friends about love your rug. The best thing about them is that I can use an assortment of other great services too! Sending my wifes Uggs boots for a clean. Thank you Chris

Thanks for making my rugs look like new again would definitely recommend to family and friends. Thanks Julie for your help!!

I went to love your rug to get my persian rug cleaned... as I have pets and they have tracked in so much hair and dirt. I spoke with julie over the phone she was very friendly, helpful and knowledgeable. She knew how to answer all my questions without having to look for more information. She advised me that there was pick up and delivery which I was not aware of and I took advantage of. When I received my rug I was vey happy with the finish results. Good job Julie and love your rug keep up the good work I will be returning.

Very professional, courteous, polite and prompt. As good as you could ever hope for. Would definitely use again, and wouldn't hesitate to recommend this company.

Rug cleaning was fantastic. Wonderful delivery device and great customer service. My rug had damaged fringes and thought it couldn't be saved then found out they offer rug repairs at good rates and the rug looks like new again.

Loved the service, they did a good job and really friendly customer service!

Helped me out with an issue i had with our rug, when nobody else said they could do anything about. Talk to Julie, very proffesional and will give you the right advice. Thank you for all your help

This company does fantastic rug cleaning! So professional and so friendly, glad I found you guys thanks for all the help with my rugs!

Best customers service ever, Julie convinced me that their quality of work would satisfied me 100% and she was right!! fast service, i would recommend it to everyone.

RESPECT ! from the moment I made the call to Love Your Rug until the time I closed the door behind the drivers... I was so IMPRESSED. Each point of contact was exceptional. I actually believe they treated my carpet like it was for someone in their own family. I felt that everyone I spoke with cared for the company and with that, every moment seemed flawless for me. They went above and beyond accommodating me - from the pick up and drop off at two different locations, the timing of the pick ups, the follow up phone calls, not having to repeat myself and knowing "they got it right the first time". (not to mention that fact my area rug looks brand new) I never really believe in many reviews I read nowadays simply because anyone can write a glowing review. With that said, it my heartfelt wish that people believe what I say. This company has good old fashioned respect as their foundation. I highly recommend this company for your rug cleaning, furniture cleaning and repair, and everyday dry cleaning. They will treat your property like it was their very own. Thanks to Love Your Rug... I feel inspired knowing great companies still value the customer !

I brought in a leather jacket that I stopped wearing due to it not fitting well. Tony took a look at it and within minutes was able to identify what needed to be done. He's a very friendly, professional, and easy-to-work-with type of guy and altered my jacket for a very decent price in a short amount of time. I highly recommend Tony and his team to anyone looking for help in any type of alterations. The jacket fits great and received the wifey's stamp of approval! (that's not easy to get). Thanks Tony!!

I recently had a flood in my basement and my expensive rug was damaged i was convinced it had to be thrown out as told by other cleaning companies. I found this place Love your Rug in Toronto and when i went in i was greeted by Julie the Customer Service Manager who told me the damage to my Rug would be NO PROBLEMM and asked me to give them 2 weeks with it after 2 weeks and updated phone calls by Julie my Rug was returned back to me in, i feel better condition than when it was bought many years ago. I cant wait to use there other services and now has become my permanent cleaners i would recommend this place to anyone. Regards Sat

Our Canada Goose jackets look brand new every spring ready for the next winter. Also must say my Stuart Weitzman suede boots got a fair share of salt stains this past winter and came back to life after one cleaning 🙂 🙂 🙂

Iv been taking my rugs for cleaning every year for the past 3 years and they aways do an excellent job with my persian rugs. Thanks Love Your Rug!

Amazing place for leather. I rode all the way to Key West in my motorbike jacket through rain, ridiculous heat and more bugs than I care to admit. It was filthy and did not smell great by the time I came back. A short visit to Love Your Leather/Rug, and it was literally like new. They cleaned, deodorized, re-dyed, and moisturised my jacket and I could not believe how much better it looked. If your leather looks tired, dirty or old, I strongly recommend you bring it here instead of getting a new one.

I just had my area rugs cleaned by Love Your Rug. They come to my house in Toronto and picked up two of my rugs that were full of dog hair and urine stains. They returned my rugs to me in 5 days and I was very surprised that they were able to remove all the dog hairs from my rugs and now the rugs smell fresh and clean. Thank you Love Your Rug I highly recommend you. Nikolay

I just received my Persian rugs from Love Your Rug and I was very impressed because I did not think that they would be able to remove a cigarette burn stain but the stain is completely gone! If you need rug repair in the Greater Toronto Area call Love Your Rug. Thank you Tony!

I just wanted to say that I am very pleased with the way Love Your Rug repaired my Persian rugs. These rugs had sentimental value and out of the 3 rug repair companies that I called in Toronto, Love Your Rug was the only company that was confident to repair my rugs. They actually made a big difference. Thank you Love Your Rug!

I had Love Your Rug replace the fringes on my Persian rug, and they did a great job. They also cleaned the rug and it now looks great. I highly recommend Love Your Rug Darko