Love Your Rug North Google Reviews
Great service, good job, on time, fair price. What more do you want?
Took a jacket to get the zipper replaced and the jacket cleaned. They recommended to do a colour filler in which they pump the jacket with the original colour since it was really faded. I got the jacket back and it looks brand new! Thank you for the excellent service and quick turnaround time
Excellent service that I've used for years. Reasonable pricing and very convenient that they do home pickup and drops offs. I had an issue in the cleaning one time and the customer service was excellent and they re-cleaned the rug for me with no fuss or questions asked.
Had my mother-in-law’s carpets cleaned and SHE is more than happy🤩thank you to everyone at Mobile location for this❤️
first time ever that I hire a company to do a cleaning service for my rug, and i loved it! their team is so nice and helpful, my rug was kind of heavy for me and David was nice enough to picked it up from my unit. plus, they had a great % deal for first time customers, thanks!
First time using this company, but from pickup to delivery of my exceptionally clean rug, it was first rate. Will use and recommend this company again.
Eric did an excellent job on cleaning our rugs!! I will highly recommend your company to all my friends!!!
I really like this company and service. Safia was a pleasure to deal with. They got some really smelly dog urine odours out of a carpet that is have to throw away. I'm looking forward to using them again. I'm actually ready for another cleaning!!!
great place and people . i was actually at their clothing alternating store .
I FREKIN LOVE THESE GUYS - I got my rugs cleaned for the first time since ive ever got them. Took about 3-4 weeks, longer than expected but they had some issues with the machines, and honestly i didnt really care, figured my rugs needed to be deep cleaned or what ever. They picked it up from my home, and even delivered it when it was ready (salute to the person that delivered it, he was solo and i wasn't home but my sister was and told me he was exhausted) but damn they really brought the colours ALIVE. Hands down, im using these guys again when i get my rugs cleaned in a year or two. Shout out to the rep Jenny, she friendly. Highly recommend this spot, dont bother going somewhere else
Very nice cleaning and fast service. I called twice and they responded right away great customer service.
These guys will take care of all your needs. From carpets to old varsity jackets, they do it all! Tony and his team care a lot for your products and will give you top level service. I 100% trust this business to take care of my needs.
Amazing establishment. Was especially impressed with Safia, she was helpful and friendly with no hesitation to explain their services. Will be frequenting here for future needs thanks to her. Cheers
Great job on my carpet. Removed all pet hair and stains
Wow! I’m amazed at the job they did on my rug! 10/10 recommend. I will always be going here for rug cleanings in the future : )
I gave Love your Centre my leather Toronto Maple Leaf jacket. This jacket is a classic and unavailable to purchase. The blue leather was faded, the white trim was badly discoloured. I want to thank you for restoring my jacket to virtually what it looked like when purchased 15 years ago. You also did a fantastic job replacing the lining of the coat. I would definitely return to have you restore any of my leather goods and would highly recommend your service to anyone. Thanks again!
They did a great job my carpet was cleaned so well.
Awesome experience. Friendly phone service. Performed and delivered as stated. I will use your service again. Thank you
No criticisms of this service .. used twice, would recommend
Love your Rug did a good job cleaning my Persian carpet. They also provided excellent, efficient customer service.
Excellent service.
I don’t write reviews; this is my first one. I was delighted with this company’s services and felt compelled to share my experience. I had two Persian rugs cleaned by “Love Your Rug” and was impressed with their excellent assistance, start to finish. Everyone was so helpful and friendly in a professional manner. Even after my rugs were clean, the customer service representative, Safia, patiently explained all the other types of services they provided. She was very knowledgeable about their services which didn’t surprise me. I would recommend this company to my family and friends.
We were very satisfied with this service and will use them again. The follow up received from Safia was very much appreciated.
I was very happy with the service provided. The whole experience was very smooth - my rug was picked up and dropped off to me on time and the results were great! Thank you Safia and team 🙂
Had a rug I got at an estate sale 6 years ago that was decades old, covered in stains, and looked generally horrible, but I just couldn't let it go. I didn't want to deal with lugging it in the car to a place for it to be cleaned, then have to go pick it up. (I'm lazy). I was thrilled to find this company would pick up and drop off with no effort on my end, and they truly made this 50+ year old rug look BRAND NEW. Truly unbelievable. I also had a white Ikea rug cleaned which I figured was doomed, but it astonishingly looks exactly the way it did when I bought it 8 years ago. Definitely worth the price if you prefer keeping things and taking care of them to buying brand new all the time. Great experience, I'll definitely use them again next time my rugs are feeling tired!
Picked up, cleaned and returned an area rug which my dog had been sick on. Great service and quality at a reasonable cost! Thanks Safia!
I love the great service I received. Safia's customer service was exceptional. I got a discount and received value for the money I paid. The delivery man was highly professional. I am glad I decided to clean my rug instead of throwing it away.
Amazing and easy to deal with. Service was prompt, efficient and very professional. Will definitely use again!!
My floors badly needed replacing as they were over 30 years old and so decided that having my three area rugs cleaned would definitely add to a complete new look. I found 'Love your Rug' and Safia and the team were very helpful in accommodating the pickup and delivery times around the flooring schedule as well as other questions I had about the service. Everything was great - and the clean rugs on the new flooring gives my home a nice fresh look. Thank you!
Cleaning job turned out AWESOME !!! White area rug came back bright white !!! I used two other companies and both times my rug was returned with stains still on it !!! Definitely using Love Your Rug again for sure !!!! Safia was very helpful !!!
Professional service and they deliver what they promise! My area rug looks as good as new and will definitely recommend Love Your Rugs!!!
Wonderful service and excellent job on cleaning my area rug that has been neglected for several years. They also repaired what was needed for a nominal fee. It's so convenient having them pick up and drop off the rug, saves a lot of time and hassle. Definitely recommend to anyone who is looking to have their items cleaned!
We booked with Love your Rug. Pick up and drop off of our two rugs was prompt and efficient. Our rugs were returned to us, looking like new. Very satisfied customer. Carol E.
Great customer service and so happy finished product of my old rug
Great experience and awesome customer service skills. I’m happy!
I took my area rug for cleaning due to some pet stains, I was amazed at the results, the rug looked brand new when I received it back. I would highly recommend them, next time I will be trying their in home carpet cleaning service as well.
Good company .
Results were better than expected. They know what their doing. Thanks!
Couldn’t be happier.. now my old carpets look like brand new!!! Highly recommend. Great service & top notch Quality.
Impressed from start to finish, they pick up your rug, Staff very professional Rug comes back looking like new, I highly recommend them
Tony at the office was great to deal with. He managed a client with very expensive and exotic Persian rugs, and provided a very detailed quotes with all the options for simple repairs to extensive options of perfecting the rug back to its original condition. Thank you team for all of your hard work and always keeping our client list happy
They were extremely professional, punctual, organized and the service is great. I highly recommend and will definitely use them again.
Customer service and product return quality was exactly as stated. Pick-up driver super friendly! Will do it all again after next round of party spills....
My dining room rug definitely needed some love after years of use. I was thinking of purchasing a new one but after getting it cleaned I remembered why I loved it to begin with. Thank you for bringing back my old rug back to life. Cathy was a pleasure to deal with. She took the time to explain the process to me. Appreciate the great job! Monica.
Friendly service and very convenient. Our rug looks (and smells) great again!
I was extremely pleased to have my rug cleaned at love your rug. It was a simple process and the price was very reasonable. It looked like a brand new rug when they were done. I highly recommend and will definitely be using love your rug again!
I was very impressed with Love Your Rug. I needed to clean my Moroccan Rug and because it’s handmade it needed hand washing. The pickup and delivery was a breeze and the company was very communicative in terms of letting me know the cost. I am very happy and will definitely use them again. The rug looks brand new! The fact that they pick up and deliver is such a convenience. Highly recommend!
Have been recommending Love your rug for a couple of years to my clients. Used them recently for my own home and couldn't be any happier with their service and the quality of the cleaning. 100lb chocolate lab stains erased!! Thank you Love your rug! Jamie
Amazing service
The rug was picked up on time and returned the same way. It looked brand new! I had forgotten how lovely it was after having it for 4 years without a cleaning. Even the fringe was gleaming.
Service as promised & on time + excellent work cleaning my rug
I had such a good experience with love your rug! Setting up the appointment was super easy and Safia was extremely helpful and very detailed when it came to asking questions about my carpet. Both pick up and delivery were extremely smooth and prompt. Will be using them again for sure.
Excellent customer service and delivery, pick up and return. They even went to the extreme to tell me not to leave my rug in plastic while doing renovations in the spring.
I’m a pretty picky shopper especially when it comes to professionalism, good quality and customer service. My standards are high! I was extremely impressed with Love Your Centre for my rug cleaning this past week! Turn around time was quicker than promised and the work was well done. I was concerned about my rug because the label gave me no cleaning options. Basically do not dry clean, do not wash, and the list went on. I explained the material to their team and they did an excellent job with it! The delivery person was helpful and the rug was hand delivered with care and protection. Also I’ve trusted my best handbags with Love Your Centre for cleaning and restorative repairs -work well worthy of the price for the workmanship. Thank you and I will definitely return! All the best with business and beyond.
It takes 1 or 2 weeks they clean and also charge you more the the value of your rug.
I sent my rug in for cleaning, it was damaged when it was returned. Chunks missing and my rug used to be so plush, it is much thinner now. I would not recommend this company.
Just use ANY other company to clean your rugs. Trust me.
I got my carpets washed from this company I called in twice to make sure my carpets are going to be covered 100% with bag or something and the lady on the phone said yes it will be covered and even on there advertise they show that they cover the rugs carpets fully and when I got mine the bags were old and ripped had holes, in the same truck they had other people old carpets and when I called in and spoke to this lady name (Jenny) and explained the situation which I did mentioned that I have pictures on those bags ripped, she said she will call back once she speaks to her manager to see what they can do. She called me back to pretty much say they won’t do nothing about it. I spend over 400$ to get my carpets washed just so they can go back inside the truck with other people old carpets( possible those carpets could had bugs or something). In any case this wasn’t fair because I needed my carpets fully wrapped up sealed like they advertise on tv ( CP24) but I guess they don’t care once they get paid . WOULDN’T RECOMMEND AT ALL. Very upset at this job